Our staff profile this month focuses on Customer Services administrator, Clare Boswell. Clare has been working for Board24 for over four years, after originally working for a Board24 customer for 17 years.
The day in the life of a Board24 customer service administrator can vary greatly. From placing customer orders, to raising new specifications, answering customer queries and booking in new jobs. Clare enjoys the variety of customers requiring sheet board and volume cases to the trade.
Clare puts down her success in her role to the fact that she worked alongside Board24 for 17 years. “Coming to Board24 from being a customer was really helpful as I already had an insight to the industry and already knew people who worked here. It was a really smooth transition and easy to make friends.” Clare explains. “I have loved interacting with all the customers since my very first day here. Being able to assist them and build a good working relationship is very enjoyable. I also work with a great team every day, which is a bonus.”
In her spare time, Clare is a keen swimmer and likes to swim every morning before she starts work. She also enjoys other forms of keeping fit, like running and eating healthy.
Clare is also passionate about Formula One, including being a huge supporter of Lewis Hamilton, with a social media profile picture of a selfie with the man himself. Clare tries to attend four Grand Prix a year, involving travel abroad to see some amazing places around the world. Next up on the wish list is Canada but the long-term plan is to go to them all eventually.
Clare is also a very sociable person, enjoys spending her time with family and friends and going out for nice meals. She’s also an animal lover and owns a cat and a dog who she enjoys taking for long walks.