Customer Service Administrator (Maternity cover)

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Required to provide 12 months temporary maternity cover, we are looking for an experienced Customer Service Administrator to join our sales team.

What will you get:

• 33 days annual leave (inc statutory holidays)
• Company Pension
• Death in service benefit
• Employee referral scheme
• Wellness programmes
• Free onsite parking

What we are looking for:

You will be customer focused with strong attention to detail, good communication skills and the ability to build good working relationships with our highly valued customers. Experience with Microsoft Word and Excel would be a distinct advantage.

What you will need:

• Strong communication and problem-solving skills
• An exceptional eye for detail
• The ability to work well under pressure
• An aptitude to effectively plan and deliver completion of tasks
• Ability to build an effective working relationship with the customer base
• Good IT Skills including Microsoft Word and Excel

What you’ll be doing:

• Accurate order input
• Efficient processing of customer issues and query resolution by liaising with other departments
• Booking deliveries with customers
• Effective planning of finished goods to maximise load fill
• Supporting the Despatch team with booking deliveries

For further enquiries or to apply for the role, please email hr.board24@board24.co.uk